Privacy
Privacy Policy
This Privacy Policy explains how UK HVAC Company collects, uses and protects personal information when you use our website or contact us about boiler, heating, air conditioning and emergency repair services across London and the Home Counties.
How We Use Your Information
We only use personal information where there is a clear business or legal reason to do so. This may include responding to enquiries, arranging appointments, providing quotations, carrying out booked services, processing invoices, improving our website and meeting legal or regulatory obligations.
Collection
Information We Collect
We may collect information you provide directly, such as your name, address, telephone number, email address and details about your property, heating, cooling or ventilation requirements. We may also collect technical website information such as IP address, browser type, device information and pages visited.
Use
How We Use It
We use your information to reply to enquiries, schedule engineer visits, provide estimates, deliver services, send service-related communications, maintain records, prevent fraud and improve the performance, security and usability of our website.
Sharing
When We Share Data
We may share personal information with trusted service providers who help us operate our business, such as website providers, payment processors, software platforms or professional advisers. We may also disclose information where required by law, regulation or legal process. We do not sell your personal information.