Agreement
Service Terms
These Terms & Conditions govern the supply of boiler, heating, air conditioning and related HVAC services by UK HVAC Company. By requesting a quotation, booking an appointment or instructing us to carry out work, you agree to these terms.
We aim to provide all services with reasonable care and skill, in line with applicable UK laws and industry standards. Quotations are subject to survey where required, availability of parts and materials, and confirmation of site conditions. Any estimated timescales are provided in good faith but may vary due to access, weather, supplier delays or unforeseen technical issues.
We are committed to clear communication, professional workmanship and fair service terms for every customer.
UK HVAC Company
Customers are responsible for ensuring safe and reasonable access to the property, disclosing known faults or hazards, and obtaining any permissions needed for works. Payment terms, warranty details, cancellation rights, limitations of liability, and emergency call-out conditions may vary depending on the service booked and will be confirmed in your quotation, booking confirmation or invoice. Nothing in these terms excludes liability where it cannot legally be excluded. For questions about these terms or to discuss a current booking, please contact our team.
Key Points
Important Information
Before any work begins, we recommend reviewing the main points below so you understand how bookings, access, payments and follow-up support are handled.
Bookings & Cancellations
Appointment times are arranged as accurately as possible. If you need to cancel or reschedule, please provide as much notice as you can so we can reallocate engineer time efficiently.
Payments & Liability
Invoices are payable in accordance with the agreed terms. We are not responsible for delays or losses caused by circumstances outside our reasonable control, and our liability is limited to the extent permitted by law.
Need Help?
Speak With Our Team
If you have any questions about these Terms & Conditions or need help with a booking, get in touch with UK HVAC Company today.